Yes. Our Limited One Year Warranty entitles each customer to one* replacement of the same purchased item. If the frame you are requesting to replace is out of stock or is no longer being offered via our website, you may choose a different frame of equal value.
This Limited One Year Warranty is valid for 12 months from the date of your purchase and covers frames that were purchased directly from our website only.
Replacements requests will not be granted after the Limited One Year Warranty expires.
You may request a replacement by submitting a claim to Warranty@islandoptics.com
Please note that you are required to provide your order number as proof of purchase.
Additionally, a mandatory processing fee is required for all sunglass replacements.
See below for additional information surrounding our processing fee:
Processing Fee: $14.95 + Free standard shipping.